Shipping policy

Welcome to primary1extensions.com! We're delighted to have you shop with us for all your hair care needs. To ensure a seamless experience, please review our shipping and processing policies outlined below:

Shipping Policy

Processing Time
- Orders are typically processed within 1-3 business days from the date of purchase.
- Please note that processing times may vary during peak seasons, holidays, or promotional periods.

Shipping Timeframes
- Once your order has been processed, shipping times are 2-5 Business Days
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Shipping Rates
- Shipping costs will be calculated and displayed at checkout for your convenience.

Tracking Information
- Upon shipment of your order, you will receive a shipping confirmation email containing tracking information.
- Use this tracking information to monitor the progress of your package until it arrives safely at your doorstep.

International Shipping
- For international orders, please note that customs duties, taxes, and fees may apply upon delivery.
- These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.

2. Processing Policy

Order Confirmation
- Once your order is successfully placed on primary1extensions.com, you will receive an order confirmation email containing all pertinent order details.
- Review this confirmation email carefully to ensure accuracy.

Order Changes/Cancellations
- We endeavor to process orders promptly; therefore, changes or cancellations to orders may not be feasible once they have been submitted.
- If you need to modify or cancel an order, please contact our customer service team promptly for assistance.